Senior Customer Success Manager - Media Latam

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Success Manager - Media Latam Medellín, Antioquia, Colombia By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com. THE ROLE: We're looking for an experienced Senior Customer Success Manager in LATAM on the Client Services team, who defines the ''farmer'' mentality - someone who thrives on nurturing deep-rooted relationships and harvesting long-term value from a sophisticated book of business. In this role, you won't just be managing accounts, you will be the lead architect of their growth. You'll manage our highest-value clients, navigating the complexities of programmatic and multi-channel digital media to ensure their investment yields maximum returns. If you are a strategic thinker who sees a client objective and immediately starts mapping out a 12-month evolution plan, we want to talk to you. Primary focus is on transforming a top-tier book of business into a thriving ecosystem of growth. You will be responsible for retention, but more importantly, for the expansion and diversification of our footprint within each account. This is not a “maintenance” role. We are looking for a growth-oriented professional who views a stable account as a platform for innovation and expansion Key Responsibilities - Strategic Account Planning: Developing and executing on comprehensive plans that aren't just static documents. You will evolve these plans regularly to align with shifting client KPIs and market trends - Revenue

Read the full description at boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.