Sr Manager, Government and Non-Profit - Account Management - National

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr Manager, Government and Non-Profit - Account Management - National Remote | Atlanta, GA, United States Company Description: FORWARD is a venture-backed company on a mission to build comprehensive solutions allowing governments to assist their communities at scale. The FORWARD Platform is an Integrated Program Administration solution that incorporates all essential components, people, and technology into a single streamlined workflow to effectively, securely, and equitably administer critical resources to help communities thrive. Municipalities nationwide are utilizing FORWARD to streamline the design, implementation, operations, communications, reporting, and compliance functions of their economic and community development assistance programs. Our fully remote team works hard, but we fully embrace the advantages of this new paradigm. We work autonomously, collaborate asynchronously, and take ownership of our work. Job Description: The Sr Manager, Account Management Identifies, tracks, and responds to new opportunities across the national market by leveraging existing relationships, developing new relationships, and acting as a trusted business partner to public sector customers. In some cases, this role may independently manage an opportunity lifecycle (prospecting, qualifying, developing, and negotiating contracts to close), but this role is also responsible for mentoring a diverse team to achieve collaborative wins. This role ensures that prospect information is tracked and leads are generated. As a subject matter expert, this position guides the team in creating pitch decks and proposals for customers. The Growth team has two main categories for opportunities and the focus for each is as follows: Inbound Opportunities Help identify ways FORWARD can administer newly funded

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