Customer Success Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Engineer San Francisco Office | OnSite WHY FLUX Flux is taking the hard out of hardware, by developing the first AI Hardware Engineer. Our goal is to democratize the ability to create bleeding edge hardware, and revolutionize how electronics are designed and built around the world. THE ROLE This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering, and growth teams, but your focus will be on empowering customers to successfully design electronics with Flux. You'll deliver training, troubleshoot issues, and turn customer feedback into actionable insights that shape our roadmap. WHAT YOU'LL DO - Provide technical onboarding and training for new customers, guiding them through Flux's design environment and ensuring they achieve their first “aha” moment quickly. - Diagnose and resolve electrical design challenges and application issues, leveraging your EE expertise to guide users to successful outcomes. - Develop educational resources-docs, videos, sample designs-to scale knowledge sharing across our community. - Gather and synthesize customer feedback to inform product priorities and improve our platform. - Collaborate with engineering and product teams to triage bugs and drive customer‑requested features. - Build and maintain strong relationships with customers, acting as their trusted advisor and champion within Flux. - Analyze usage data to identify patterns of friction or churn and work with cross‑functional teams to address them. WHAT YOU'LL BRING - You have a degree in Electrical Engineering (or a related

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