Platform Engineer

Benefits

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401(k) match

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Schedule

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Application

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About this role

Platform Engineer United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively seeking a Platform Engineer to join our Cloud Operations team. This is a high-impact role at the center of Five9's next-generation platform - you'll help shape the infrastructure, tooling, and developer experience that powers our cloud contact center at scale. We're looking for an engineer who thrives with high ownership, independently structures and executes complex problems with minimal direction, and brings intellectual curiosity and sound judgment to everything they build. Our developer tooling ecosystem is built in Go and Python. Candidates with Go experience will hit the ground running and have the opportunity to shape how we build and evolve that platform. Key responsibilities: - Design, build, and maintain public and private cloud infrastructure with a focus on reliability, scalability, and developer productivity - Build and maintain internal developer environment tooling, primarily in Go and Python, to accelerate engineering workflows and reduce friction across the SDLC - Drive automation initiatives that improve availability, reduce toil, and increase operational efficiency across Five9's cloud platform - Collaborate with Engineering teams to deliver high-quality software in a fast-paced environment, contributing

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