Forward Deployed Product Manager

Benefits

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About this role

Forward Deployed Product Manager San Mateo, CA About Us: At Fireworks, we're building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We've been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We're an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI. The Role: The ideal Forward Deployed Product Manager (FDPM) candidate is a customer obsessed AI product manager who thrives on our customers' successful outcomes. You will spend most of your time talking to customers and connecting their technical requirements to the Fireworks product offerings. FDPMs ensure our customers' success by building and delivering solutions that meet their needs. They translate customer feedback into internal product requirements for scalable products that land with customers. Key Responsibilities: Customer Journey - Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion - Define and propose tailored solutions and proof-of-concepts (POCs) that demonstrate the value of Fireworks' platform in real customer environments. - Lead onboarding and implementation efforts, including fine-tuning workflows, latency benchmarks, API integration, and infrastructure alignment. - Act as a trusted technical advisor to customers, helping shape their GenAI strategy

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