Business Operations
Factory - San Francisco, CA, San Francisco, CA, United States
Posted Oct 2, 2025
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Business Operations San Francisco, CA, San Francisco, CA, United States Factory is bringing autonomy to software engineering. We are actively looking for a Business Operations hire to drive the highest-priority initiatives that support Factory's next phase of growth. This role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market. You'll report directly to bizops leadership and lead cross-functional projects that define how Factory scales. From building financial models to designing scalable processes and playbooks, you'll be central to shaping our trajectory. What you will do and achieve: - Design and implement scalable processes across GTM, customer success, finance and core operations. - Create compelling materials for strategic presentations and external partnerships. - Build and own financial models and business metrics to inform strategic decisions. - Develop customer success playbooks that drive adoption, activation, and measurable value. - Lead cross-functional projects across customer success, partnerships, community-building, and more. - Build dashboards and reporting systems to drive data-informed decisions across the business. - Partner closely with leadership and technical teams to ensure operational excellence as we scale. Qualifications: - 3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup. - Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills. - Proven track record of thriving in ambiguous environments and driving results under pressure. - Outstanding written and verbal communication. - Ability to break down complex problems and execute structured solutions. - Experience with or excitement for using
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