Travel Support Engineer - London

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Seed From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Travel Support Engineer - London London Travel Support Engineer (Backend) *Fullstack would be advantageous. 📍 London (Hybrid - 2 days onsite) 🕒 Permanent | Visa sponsorship available | Start ASAP 💼 Experience: Mid-Senior Make travel support effortless with your skills At Duffel, travel is something we all care about. We know how frustrating it can be for travelers when systems don't work. That's why we're building smarter, faster, and more human support tools. In this role, you won't just write code. You'll shape the first LLM-powered assistant in our support product. You'll automate repetitive work, free up our Travel Ops team to focus on the tricky problems, and create tools that travelers and colleagues will actually enjoy using. Every line of code you write will have real impact. What you'll get to do: • Build full-stack features with React, TypeScript, Next.js , and Elixir that people rely on every day • Partner with designers to create self-service tools travelers will love • Connect internal and external systems to make support feel seamless • Automate repetitive tasks so your colleagues can focus on the problems only humans can solve • Experiment with AI and automation , helping shape how we use cutting-edge tech to improve real-world experiences We are looking for someone who: • Thinks about the people using your product , not just the code • Loves breaking complex problems into simple, elegant solutions • Is curious about AI and automation and excited to bring it to life in real

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