Enterprise Customer Success Manager - West Coast

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$180K-$190K From the posting source

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Senior From the posting source

Work mode

Remote From the posting source

In-office days

0 days From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered From the posting source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Enterprise Customer Success Manager - West Coast Remote About Doppel Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels. We help some of the world's most recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation. By unifying Digital Risk Protection and Human Risk Management, Doppel connects threats into a real-time intelligence graph to power faster disruption, smarter defense, and modern security awareness at scale. Backed by leading investors including Andreessen Horowitz and Bessemer Venture Partners, and trusted by leading enterprises, Doppel is a rapidly growing Series C startup building the future of social engineering defense. Our team combines deep cybersecurity expertise, operational rigor, and startup velocity to solve some of the internet's most urgent trust and safety challenges. The Role As an Enterprise CSM at Doppel, you'll own and grow strategic relationships with our largest customers-ensuring they realize exceptional value from the Doppel Threat Graph and Social Engineering Defense platform. You will act as a trusted advisor and internal advocate for your customers, proactively identifying opportunities for expansion, mitigating risk, and driving renewals. This role requires a strategic thinker who is equally comfortable diving into the details of customer operations, data, and product feedback. You'll collaborate closely with Sales, Product, and Operations to deliver a seamless, high-impact customer experience. Responsibilities Customer Strategy & Advocacy Develop a deep understanding of

Read the full description at www.doppel.com. FewerJobs shows a preview and links to the original posting.