Client Implementation Consultant

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Client Implementation Consultant Montréal, Quebec • Job Title: Client Implementation Specialist • Overview: The Client Implementation Specialist engages new clients and manages the full implementation phase. This position is the client's main point of contact during implementation and is responsible for overall client success and satisfaction during the implementation of our products/services. • Essential Duties and Responsibilities: • Complete client shell setup and dashboard creation in Prism (HRIS) for new clients. • Manage multiple client implementations, run first payroll(s), and train newly onboarded clients. • Act as a liaison between internal stakeholders. • Develop and execute implementation project plans. • Consult with clients to determine payroll, HR, and benefit needs; recognize client business concerns and recommend and implement an appropriate solution. • Maintain Client Space (CRM) by updating milestones, tasks, and other related items. • Work with Business Consultant to initiate the client implementation process. • Review and audit client payroll and HR data for accuracy. • Understand our Service Types and Service Model to facilitate client transition to the ongoing service model. • Knowledge, Skills, and Abilities: • HR/Payroll Outsourcing and/or PEO industry knowledge required • HRIS/CRM/Systems experience • Payroll & tax subject matter knowledge • Analytical skills • Time management skills • Excellent written and verbal communication • Project management skills • Problem-solving skills • Office product knowledge • Education & Experience: • Associate degree preferred • 3 years related experience required • Physical Demands: • Reasonable accommodations may be made to enable individuals with disabilities to perform

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