LEAD GUEST SERVICES AGENT NF2* (RFT) RECREATION LODGING

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

Hires in: HI From the posting source checked Jun 20, 2026

About this role

LEAD GUEST SERVICES AGENT NF2* (RFT) RECREATION LODGING Kaneohe, Hawaii Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Duties Leads guest reception staff in accomplishment of work and attainment of service standards. Accepts guest reservations via telephone and in person, always adhering to established standards, procedures and established room rates. Registers and checks out guests, assigns rooms, issues and controls keys, presents guest folios, collects payments, maintains records using the property management system. Calculates and posts charges manually to guests' accounts. Provides guests with information and advice about location of activities and tourist attractions in the immediate area. Engages guests in a friendly and hospitable manner and seeks opportunities to exceed expectations. Handles cash and is responsible for managing a change fund. Answers telephone or operate telephone system. Receives, sorts, and distributes mail. Advises manager of any maintenance or guest problems. Coordinates with Housekeeping and Maintenance teams on work orders and managing out of order rooms. Completes housekeeping reports, records of room¿s occupied and guest accounts. Sells retail and sundry merchandise. Restocks sundry or retail shop, and present merchandise in a neat and orderly fashion. Conducts monthly inventory. Receives product and make recommendations on

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