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Program Support Specialist

Department of Health and Human Services - White Oak, Maryland

Posted Jun 4, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
$58K-$92K From the posting source
401(k) match
Not verified

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

5% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source
Seniority
Mid From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

Hires in: MD From the posting source

About this role

Program Support Specialist White Oak, Maryland Summary These positions are located in the multiple locations throughout the Food and Drug Administration and which is the regulatory, scientific, public health and consumer protection agency responsible for ensuring all human and animal drugs, medical devices, cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, tobacco and radiation emitting devices safe, and effective. Duties Provides technical and administrative support to employees on a variety of program assistance functions. Logs, and tracks, the status of all projects. Tracks all interactions between teams and prepares regular tracking reports for staff, supervisors, and other officials Devises forms, prepares standardized letters, and sample documents to reduce repetitive paperwork. Plans, organizes, and carries out special projects, researches history of existing or previous guidance's, policies and practices. Ensures that information relevant to initiatives on the appropriate web sites is up to date. Assists management and staff in planning meetings or conferences with regulatory counterparts. Prepares various types of travel documents including domestic, international travel, as well as travel computation worksheet and reimbursement voucher, and other travel and training documentation as necessary. Education EDUCATION: TRANSCRIPTS: Positions which are scientific or technical in nature often have very specific educational requirements. You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. If you are using education completed in foreign colleges or universities, see the Foreign Education section below for additional requirements. Pay careful attention to the

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