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Support Services Assistant (OA)

Department of Defense - Philadelphia, Pennsylvania

Posted Jun 4, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
$56K-$72K From the posting source checked Jun 20, 2026
401(k) match
Not verified

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

19% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
Not verified
Assessment
Required From the posting source checked Jun 20, 2026
Deadline
Jun 19, 2026 From the posting source checked Jun 20, 2026

Where they hire

Hires in: PA From the posting source checked Jun 20, 2026

About this role

Support Services Assistant (OA) Philadelphia, Pennsylvania Summary See below for important information regarding this job. Duties Tracks all project actions ongoing in the office and ensures management is informed of current status. Prepare charts, graphs, and narrative information for management or program analysis reports from material provided by higher level employees. Extracts and compiles data from a variety of automated information systems to include: MAXIMO, R.S. Means, and Enterprise Safety and Management System (ESAMS) to provide management information as required. Makes all travel arrangements for Branch Supervisor and Engineering Technical and Facilities Operations Specialist (s) in Defense Travel System (DTS). Coordinates all TDY requests and processes TDY orders for the facilities Division. Requisition supplies, repairs for office equipment and printing services for the Facilities division using the government purchase credit card. Coordinates resolution of hardware, software problems with pertinent, designated Installation Management personnel, Facilities Branch Users, DLA IT personnel and Contracted Vendors for equipment repairs. Develops new report formats and assist management in the development of statistical metrics. Education Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition

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