Quality Complaint & Recall Administrator

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Quality Complaint & Recall Administrator Work Location (Office/Site/Home/Flexible) Office Based Quality Complaint & Recall Administrator TECHNICAL DIVISION Job title: Quality Complaint and Recall Administrator Location: Fannin House, Leopardstown, D18 Reporting to: Quality & Regulatory Lead Medical Devices Summary The Quality Complaints & Recall Administrator is responsible for the coordination and administration of complaint handling, product recalls and Field Safety Corrective Actions (FSCAs) within a regulated pharmaceutical and medical device distribution environment. The role supports compliance with GDP, GMP, MDR and IVDR requirements through effective investigation, documentation, reporting and follow-up of quality activities, while supporting Quality Management System processes and maintaining audit readiness. Principal Duties and Responsibilities: • Administration and coordination of the end-to-end complaint handling process • Coordination of product recalls and Field Safety Corrective Actions (FSCAs) • Ensure compliance with: o GDP, GMP, MDR and IVDR requirements o Vigilance and regulatory reporting requirements o Ensure complaints are assigned, investigated, and closed within defined timelines. o Escalate critical or potentially serious quality issues to the RP/QP/PRRC/Manager as appropriate. • Maintain inspection and audit readiness through accurate documentation and record management • Perform: o Complaint trending and data analysis o KPI monitoring and reporting o Training coordination for personnel on relevant quality processes • Liaise with: o Customers

Read the full description at careers.dcc.ie. FewerJobs shows a preview and links to the original posting.