TSLOTS Customer Experience Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified last checked Jun 13, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

TSLOTS Customer Experience Specialist Niles, MI, United States Bonnell Aluminum is looking for a self-motivated individual. The ideal will possess integrity, passion, and a strong desire to achieve and succeed. The ability to thrive in a changing environment and demonstrate strong time management and prioritization skills is crucial to this position. Must be ready to work as a part of a team! Reporting to the Customer Experience Manager, we are actively seeking a results-oriented Customer Experience Specialist. The Customer Experience Specialist will serve as a single point of contact with Bonnell's TSLOTS' Customers, with a primary focus on timely order processing and dissemination of information with both internal and external customers. The Customer Experience Specialist serves as the Customer's champion throughout the organization and is responsible for leading key initiatives that provide product, process, and customer service excellence on behalf of the company. This position will serve as a primary link between our external customers and internal departments including Sales, Production Planning, Scheduling, Quality, Operations Management, CAD (Computer Aided Design), Accounting and Information Services functions. Of particular importance will be the candidate's ability to contribute to the organization's environment of trust, team collaboration, cooperation, learning, and personal growth. The ideal candidate will have a strong customer service orientation and/or sales background with a demonstrated motivation to provide exceptional value on behalf of Bonnell customers. The chosen candidate will work from an office in Niles, Michigan with an expectation of moderate travel. We are specifically targeting candidates that can demonstrate a

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