Client Engagement Manager - CBIZ Technology
CBIZ INC - United States
Posted Apr 17, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified last checked Jun 13, 2026
- Salary
- Not verified
- 401(k) match
- Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.
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Schedule
- Shift type
- Not verified
- Weekend work
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Application
- Cover letter
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- Assessment
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- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Client Engagement Manager - CBIZ Technology United States #LI-CR2 #LI-Hybrid CBIZ Technology Division is seeking a dynamic and proactive Client Engagement Manager (CEM) to join our growing team. The CEM will be responsible for managing and nurturing relationships with our clients, ensuring their needs are consistently met, and identifying opportunities for business growth. This is a client-facing position that requires regular communication, problem-solving, and close collaboration with internal teams. Essential Functions and Primary Duties Client Communication Respond to client inquiries promptly via email, phone, or in-person meetings. Schedule and conduct regular check-ins to discuss client needs and gather feedback. Ensure timely resolution of client issues; escalate concerns as necessary. Relationship Management Build and maintain strong, long-lasting relationships with clients. Develop an understanding of client business goals to provide tailored solutions. Monitor client satisfaction and address concerns to maintain high service levels. Sales and Business Development Identify and pursue new business opportunities within existing accounts. Prepare and present proposals or statements of work for additional services or products. Negotiate contracts and close sales, meeting or exceeding set targets. Collaboration with Internal Teams Work closely with sales, marketing, product, and support teams to meet client needs. Share client feedback to drive product and service enhancements. Ensure effective coordination to resolve client issues quickly. Reporting and Analysis Maintain accurate records of client interactions and sales activities in CRM systems. Generate regular reports on account status and key performance metrics. Analyze client data to identify trends, risks, and opportunities for upselling or cross-selling. Strategic
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