Process Innovation Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Process Innovation Specialist Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Process Innovation Specialist What will you do? - Strategic Workforce Acquisition & Growth - Multi-Channel Strategy: Design and execute end-to-end recruitment programs across Online (Social Media, Performance Marketing), Job Portals, and Offline (Community outreach, referrals) channels. - Capacity Alignment: Partner with the Logistics and Planning teams to "right-size" the workforce, ensuring the talent pipeline matches operational demand and turnover forecasts. - Quality Governance & Performance Management - Recruitment Quality: Implement rigorous selection criteria to identify "Quality Workers" likely to deliver high PPH (Parcel Per Hour) and maintain low damage rates . - Funnel Optimization: Design a top-notch acquisition funnel that minimizes friction for users while effectively filtering out ineligible candidates to safeguard the workforce. - Onboarding & Worker Education - Streamlined Onboarding: Manage the onboarding execution team to ensure a seamless "Sign-up

Read the full description at www.coupang.jobs. FewerJobs shows a source-linked preview and links to the original posting.