Incident Response Analyst (India) - Ops Center

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Incident Response Analyst (India) - Ops Center Gurugram, Haryana, India Incident Response Analyst (India) - Ops Center Gurugram, Haryana, India Posted Wednesday, May 27, 2026 Summary The Incident Response Analyst is a mid level role responsible for monitoring the performance of Cosm's infrastructure and systems to ensure site reliability and operational continuity across live entertainment venues and live broadcast environments. This role operates in a real time, high pressure setting where rapid incident detection, triage, and coordination are critical. A core responsibility is leading clear, structured verbal communication during highvisibility incidents, ensuring all stakeholders remain aligned on impact, current state, and next steps in real time. Responsibilities Monitor infrastructure, services, and applications to identify and resolve issues before they impact end users Lead real time communication during major incidents, delivering clear, concise, and structured verbal updates on incident bridges Rapidly establish and communicate situational awareness including impact, scope, timeline, and actions in progress Own the current state narrative during incidents, ensuring alignment acrossOps Center, leadership, engineering, and field teams Drive structured communication flow during incidents to maintain clarity, ownership, and decision making Act as a primary point of contact for high impact incidents and escalations Coordinate cross functional teams to drive timely mitigation and resolution Ensure accurate incident tracking, documentation, and timeline management throughout the incident lifecycle Lead clear end of shift handoffs, summarizing incident status, risks, and ongoing investigations Partner with engineering on remediation and follow up actions Generate incident reports and provide operational and trend analysis to stakeholders

Read the full description at jobs.dayforcehcm.com. FewerJobs shows a preview and links to the original posting.