Site Reliability Engineer II

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Site Reliability Engineer II Galway, Ireland Meet the Team Cisco's Collaboration Business Unit empowers people and organizations worldwide to connect, communicate, and innovate seamlessly. You will collaborate with a global team of software engineers and SREs responsible for delivering world-class collaboration experiences at scale. Our team supports backend services deployed worldwide and works closely with development, product, and operations partners to ensure reliability and performance. Webex is powering the shift to the hybrid workforce, helping people stay connected in a rapidly evolving digital world. We foster a startup-like culture that values innovation, ownership, and collaboration, while offering the scale and impact of a global technology leader. Your impact As a Site Reliability Engineer (SRE) supporting backend services for Cisco's SaaS collaboration products, you will play a critical role in delivering reliable, scalable, and resilient experiences across calling, messaging, meetings, and contact center solutions. Your work will directly impact the availability, performance, and quality of services used by millions of users globally. Specifically: Own the deployment and operation of critical collaboration services across cloud and hybrid environments, driving reliability and scalability. Design, evolve, and optimize CI/CD pipelines and automation, including AI‑first tooling for deployment, monitoring, and incident response. Lead incident response for complex production issues, perform root cause analysis, and drive systemic reliability and performance improvements. Use observability data to guide capacity planning, scaling strategies, and resource optimization across services. Define and champion operational best practices, documentation standards, and a culture of reliability and operational excellence. Minimum Qualifications Bachelor's degree in

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