Client Service Leader - Water & Wastewater Services

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Client Service Leader - Water & Wastewater Services CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for municipal water services for multiple private, municipal and state agency clients in the greater New England market. CDM Smith has been providing services in the municipal infrastructure sector in New England for over 75 years. We have worked on some of the largest infrastructure projects for major clients throughout the region and are looking for someone who will help continue this tradition through both the management of existing client portfolios and the development of strategies to grow business with new clients. As a member of this team, you will contribute to CDM Smith's mission by: • Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the New England region. • Aligning CDM Smith's firm-wide strategies with local business development activities. • Being responsible of the overall financial performance of projects within a client portfolio. • Being a highly visible advocate of CDM Smith through active participation in professional and industry organizations. • Assembling and leading client and project teams to meet client needs and project requirements. • Developing and managing proposal efforts and presentations. • Implementing CDM Smith's Sales Delivery Process and proactive use of CDM Smith's sales tools. • Negotiating critical issues with clients and potential teaming partners and subconsultants. • Development of technical approaches and strategies. • Assisting on individual projects and meeting billable

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