Client Service Leader - Transit & Rail

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Client Service Leader - Transit & Rail CDM Smith currently has a new opportunity for a Client Service Leader within our Transportation West Group to lead our transit practice in Texas. In this position, you will work with a dynamic team to continue building our transportation transit/rail business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across the greater TX region. This will include all aspects of transportation transit planning, design, construction management and program management services with technical specialties including: rail planning/design, bus planning/design, environmental engineering, NEPA, station planning/design, and other related services. This position leads the business development activities, oversees overall client service, represent CDM Smith on transportation transit related boards or organizations, and serve as a leader in your office and throughout the organization. As a member of this team, you would contribute to CDM Smith's mission by: • Developing new business and maintaining high-value relationships with transit clients for services in the Texas markets and others where you see opportunity. • Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development. • Serving as a key member of our strategy team promoting growth in the Texas area as well as supporting other West Group growth initiatives. • Serving as a technical or project lead as needed on projects of significant

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