Product Support Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Product Support Manager Singapore Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader - don't miss it! The Product Support Manager will be responsible for managing a world-class Technical Support team supporting all Cato offerings. This person will be passionate about leading a growing team of highly technical Support Engineers in addition to participating/leading strategic transformation projects. The successful candidate will also have responsibility for leading efforts in developing and implementing world class technical support services, knowledge base content, best practices, and methodologies to deliver unsurpassed service and support. They will report to the Director, Product Support APJ and will oversee the day-to-day operations of deployment, integration, and overall product support. They will work closely with various teams to understand and address customer concerns helping deliver an exceptional customer experience. Responsibilities: - Responsible for Team Management, including hiring, improving productivity, allocating and utilising resources

Read the full description at www.catonetworks.com. FewerJobs shows a source-linked preview and links to the original posting.