Engagement Manager
BuildOps - Remote, United States
Posted Apr 28, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
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- Salary
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- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
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Company
Application
- Cover letter
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- Assessment
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- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Engagement Manager Remote, United States At BuildOps, we're building a groundbreaking software solution designed to empower today's commercial contractors. From service management to project execution, we're reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration-qualities we look for in every new hire. As an Engagement Manager , you will serve as the strategic owner for BuildOp's largest customers-accountable for orchestrating outcomes across multiple operating companies (OpCos) within a private equity (PE) structure, from scoping the initial implementation through long-term value realization. Reporting to the Sr. Director of Engagement Managers , this role is perfect for someone energized by high-stakes client partnerships, complex program leadership, and the challenge of driving enterprise transformation at scale across PE-backed portfolios. What We Look For : - 6-10+ years of experience in top-tier consulting and/or complex SaaS implementation, with ownership of multi-workstream programs and executive-level visibility. - Proven track record leading enterprise or PE-backed portfolios, ideally in industrial, field service, construction, or adjacent verticals. - Hands-on SaaS deployment experience end-to-end: discovery, design, build, test, go-live, and post-go-live optimization. - Expert program management skills including governance cadences, risk/issue tracking, dependency management, and decision logging across complex, multi-workstream engagements. - Change management expertise with a proven ability to drive stakeholder alignment, develop communication plans, and deliver frontline adoption at scale. - Commercial and PS acumen including a strong understanding of professional services economics (scoping, pricing, margin) and how they relate to SaaS ARR and NRR. - Executive presence and communication skills with demonstrated
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