IT Support Engineer, MENA

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Weekend work

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About this role

IT Support Engineer, MENA Abu Dhabi, United Arab Emirates, Doha IT Support Engineer - Part-Time MENA About Brain Co. Brain Co. is an applied AI startup co-founded by Jared Kushner and Elad Gil, backed by leading Silicon Valley builders including Patrick Collison and Andrej Karpathy. We build AI applications for governments, healthcare systems, and critical industries. - Automated construction permitting for a sovereign government → 80% faster, unlocking $375M+ in value - Optimized supply chains for a global energy company → 30% lower cost, preventing $100M+ in losses - Streamlined hospital patient care → 40% better outcomes, 80% less admin work - $55M Series A · 70+ person team from Tesla, Google DeepMind, NVIDIA, and Databricks The Role As our part-time IT Support Engineer, you'll be the frontline of our IT operations - keeping a fast-growing team unblocked while supporting the corporate security programs that keep Brain Co. safe. You'll own help desk, onboarding, offboarding, and access requests, working closely with the Security & IT team. There's room to grow into a full-time role as the team scales. What You'll Work On Help Desk & Employee Support - First-line IT support for a 70+ person team - hardware, software, and account issues - On-site and remote support across macOS and Windows - Maintain runbooks and self-service resources to reduce repeat requests Onboarding - Own Day 1 setup end-to-end: accounts, devices, and Okta provisioning - Execute provisioning workflows and fulfill access requests per our access entitlement model - Coordinate with HR

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