Full Cycle Customer Success Manager (CSM)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Series A From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Full Cycle Customer Success Manager (CSM) Main Office | OnSite About Boostly Boostly is the leading marketing platform for restaurants, empowering restaurant locations to unlock the value of their customer data and drive unprecedented revenue growth. Our gamified, behavioral-based marketing experiences deliver 10x higher engagement rates than traditional marketing, generating an average return of $10 for every $1 our restaurant partners invest. Recently securing $22M in Series A funding led by PeakSpan Capital, we're accelerating our mission to transform how restaurants connect with their customers. Our team combines industry expertise with cutting-edge technology to deliver solutions that truly move the needle for hardworking restaurant owners. Our Core Values: COOK, WIN, GROW - 👨‍🍳 COOK: We bring passion, accountability, and bias for action every day - 🏆 WIN: We're competitive, results-driven, and celebrate shared success - 🌱 GROW: We embrace learning and help each other reach new heights The Role As a Customer Success Manager at Boostly, you'll be the champion for our restaurant partners, ensuring they maximize their ROI and achieve transformational results through our platform. You'll manage a portfolio of restaurant accounts, driving adoption, retention, and expansion while serving as their trusted advisor in the ever-evolving world of customer engagement and digital marketing. What You'll Do: - Onboarding execution: Structured, consistent, expectation setting from the beginning of the lifecycle of an account - Drive restaurant success by managing 200+ restaurant accounts, ensuring each achieves their target ROI of $10+ for every $1 invested in Boostly - Master our platform

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