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Consumer Banking Client Experience Strategist

BOK Financial Corporation - Tulsa, OK

Posted Jun 12, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Consumer Banking Client Experience Strategist Tulsa, OK Req ID: 78111 Location: Areas of Interest: Areas of Interest Consumer Banking|Consumer Banker|Customer Service/Call Center|Training & Development|Community & Employee Engagement|Banking Center Management|Consumer Market Management|Consumer Operations|Consumer Regional Management|Consumer Training & Development Pay Transparency Salary Range: Application Deadline: BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. Bonus Type Discretionary Summary This is a unique opportunity to shape and elevate the client experience across Consumer Banking at BOK Financial. As a Consumer Banking Client Experience Strategist, you'll play a key role in connecting strategy to execution-translating client experience expectations into practical, field-ready tools that drive consistency, engagement, and measurable impact. This highly collaborative role partners across the organization to enhance how we serve clients, improve frontline delivery, and ensure every interaction reflects our commitment to building meaningful, long-term relationships. Job Description The Consumer Banking Client Client Experience Strategist is responsible for developing and executing client experience enablement strategies that enhance client satisfaction, loyalty, and the co

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