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Partner Success Management Lead, Best Buy Ads

Best Buy - Location not specified

Posted Jun 10, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Partner Success Management Lead, Best Buy Ads Best Buy Ads is a fast-growing retail media business that connects brands with customers at key moments in their tech journey. With rich data and multi-channel solutions, we help advertisers reach engaged audiences and drive measurable results. As a Partner Success Management (PSM) Lead , you will be a key post-sale partner to our Best Buy Ads partners and their campaigns to deliver strong outcomes. You will play a crucial role in building strong partner relationships, collaborating with cross-functional teams, executing campaigns and ensuring partner satisfaction and retention. This role combines client service, creative strategy, and end-to-end campaign execution. What you'll do - Maintain and support strong relationships with Best Buy Ads partners through proactive communication, attention to detail, and a partner-oriented mindset. - Foster trust and collaboration across multiple cross-functional teams including Ads Analytics, Partner and Category Marketing, Media Strategy, and Creative to support business objectives. - Guide new Best Buy Ads partners through onboarding, ensuring a smooth transition and effective use of Best Buy Ads products. - Serve as the primary post-sale contact, aligning campaign execution with partner objectives. - Coordinate campaign setup, gather inputs, and manage advertising elements. - Monitor campaign performance, providing recommendations to improve outcomes. - Support reporting and regular campaign performance reviews with partners. - Act as a partner advocate, sharing feedback to enhance offerings. - Mitigate risk, escalate issues, and work alongside leadership to troubleshoot concerns efficiently. - Demonstrate professional growth through knowledge sharing. - Help

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