User Operations Specialist
Bentley Systems - Job Location - Country Japan
Posted Jun 12, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
- Equity
- Offered Verified - SEC 10-K source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
User Operations Specialist Job Location - Country Japan Support Area: Japan Job Title: User Operations Specialist Location: Tokyo Japan Role Description: This role is primarily focused on managing customer product, SELECT, fulfilment and invoicing. In addition, the potential candidate will work with the Bentley Sales to maximize Bentley's revenue opportunity in Japan through effective management and administration of SELECT contracts. Responsibilities: Order processing - release Quotation to Order or Contract, order change in Salesforce and Workday to trigger fulfilment and billing/invoicing customer. Contract Management - administration, review, and analysis of contracts to ensure compliance with contract specifications, company policies, and government regulations; Entering contracts into system and maintaining customer pricing information, SELECT contract renewal, quotation, billing and cancellation in Salesforce and Workday. Coordinating the delivery of product, fulfilment documents and invoice to customer; l Day to day handling order/contract fulfilment issues, like customer credit block, license issue (create or reassign the related to case to licensing support or related group, coordinate with licensing support group or related team figure out option etc). Ensuring effective communication with Sales team, Channel Management team, Renewal team and the downstream functions, like Account Receivable (Collections) and TSG(Technical Support Group and licensing support group) to enhance the efficiency and quality of work. Support
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