Senior Officer, Order to Cash (Japanese Speaker)

Benefits

Parental leave

8 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

8 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$106,409 U.S. median for this role

Projected growth (BLS Employment Projections)

+7.7% - Faster than average

Matched to SOC 13-2011 - Finance aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Finance From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Officer, Order to Cash (Japanese Speaker) Senior Officer, Order to Cash (Japanese Speaker) | Country / Location Malaysia Objectives of the Position The primary function of this role is to provide efficient order management, manage interfaces with customers for order to cash processes and provide improvements to supply chain management. Effectively communicate and resolve order issues with customers and sales. Responsibility of placing replenishment purchase order to supply source and monitor the delivery schedule Main Areas of Responsibilities and Key Activities Manage Master Data maintenance process to ensure effective order management and the End-to-End order process by proactively collaborating with multiple functions. Capture market intelligence on the supply chain related topics from daily interaction with customers and share with the business as appropriate and be an integral part of business management. Contribute to development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking. Support Credit Management, Billing and Accounts Receivable Follow-up. Issuing tax invoices for month end closing. Handle customer complaints in BASF's available system (Non-Conformance Management, tNPS) and actively communicate status, investigation results, corrective actions to customers to ensure on time closure for non-product quality related complaints. Capture customer expectations / requirement and feedback to the business team. Ensure that all operations are carried out in compliant with business rul

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