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SAP Success Factors Platform and Support Lead

Bank of Nova Scotia - Bogota

Posted Jun 12, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
Not verified
Learning budget
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Verification
Not verified checked Jun 7, 2026
Salary
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401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

SAP Success Factors Platform and Support Lead Bogota Requisition ID: 260548 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Accountabilities • Provide highly specialized technical leadership in the analysis, design, development, configuration and support of cost effective, online HR management and decision support systems, specifically in Role Based Permissions Management and Platform changes as identified by the Core HR Technology management team. • The incumbent is responsible for the resolution of complex business problems and must work under tight deadlines, conflicting priorities and changing project requirements. This includes managing multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide (utilizing Agile methodologies where applicable). • Knowledge of Service Level Agreements - formal negotiated documents that define [or attempt to define] in quantitative [and perhaps qualitative] terms the service being offered to a customer. • Devises or modifies procedures to solve complex business problems. Includes analyzing business and user needs, documenting requirements, and translating them into systems requirement specifications. • Attend Intake meetings and Coordinate changes with other Labs. • As a People Manager, provide support to team members as defined by the HR practices at Scotiabank. • Provide support on related APM and Playbook updates and their supporting docum

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