Gts - Global Systems Operator
Bank of Nova Scotia - Mexico
Posted Jun 12, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Gts - Global Systems Operator Mexico Requisition ID: 260747 Employee Referral Program - Potential Reward: We are committed to investing in our employees and helping you continue your career at Scotiabank. Propósito del rol Formarás parte del Global Systems Operations Centre (GSOC), brindando soporte de primer nivel (L1) en un entorno 24x7, atendiendo incidencias, monitoreo y cambios para clientes en Canadá y México. Serás el primer punto de contacto para la operación tecnológica, resolviendo incidentes o escalándolos oportunamente para asegurar la continuidad del servicio. Responsabilidades clave 🔹 Soporte Operativo (Nivel 1) Atender incidentes y requerimientos en múltiples plataformas (AS400, Unix y otras) Resolver tickets de soporte o escalar a equipos especializados Monitorear sistemas y gestionar alertas operativas Asegurar respuesta oportuna a clientes internos 🔹 Change Management & ServiceNow Gestionar tickets y reportes en ServiceNow (herramienta core) Participar en procesos de Change Management y CAB Dar seguimiento a cambios y validar readiness operativo 🔹 Incidentes, Riesgo y Mejora Continua Apoyar análisis de causa raíz Dar seguimiento a vulnerabilidades y remediaciones Proponer mejoras operativas y automatización 🔹 Continuidad del Negocio Apoyar en ejercicios de Disaster Recovery (especialmente AS400) Validar resiliencia operativa y procesos de recuperación 🔹 Documentación & Colaboración Mantener documentación técnica actualizada Coordinar con equipos globales y proveedores Perfil que buscamos Experi
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