Director Strategy, Business Analytics & Continuous Improvement - Collections

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source checked Jun 20, 2026

Seniority

Director Plus From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Director Strategy, Business Analytics & Continuous Improvement - Collections Bogota Requisition ID: 264543 We are committed to investing in our employees and helping you continue your career at ScotiaGBS Purpose Leads and oversees the Strategy, Business Analytics and Continuous Improvement functions for the International Banking Collections hub in GSB Colombia, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. The incumbent is responsible for leading a team accountable for the marketing, communication, award and recognition programs, change and project management, MIS and reporting, business analytics and overall strategy, and model assurance and sustainability initiatives for the unit. The incumbent is the primary liaison between IB Collections and the Collections Unit/Hub as well as key local stakeholders ensuring divisional initiatives are implemented seamlessly. Accountabilities • Leads and drives a customer-focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. • Leads the business analytics and contact strategy o Liaises with IB Collections and Risk to define account treatment strategies per customer type, product and delinquency stage (internal, external agency, field, SMS, etc.) o Manages content of client communication for compliance and standardization purposes o Develops operational strategy with input of key stakeholders and manages risks based on the analysis of busin

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