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Customer Care Advisor

Bank of Nova Scotia - Santo Domingo East

Posted Jun 12, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$55,390 U.S. median for this role
Projected growth (BLS Employment Projections)
-0.1% - Decline

Matched to SOC 25-2021 - Teaching and Education aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Teaching Education From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Required From the posting source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Care Advisor Santo Domingo East Requisition ID: 245125 Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. Customer Experience Advisor - Contact Center Schedules: Monday to Friday 9:00am-6:00pm | Every other Saturday or Sunday 9:00am-6:00pm Monday to Friday 3:00pm-12:00am | Every other Saturday or Sunday 3:00pm-12:00am Monday to Friday 4:00pm-1:00am | Every other Saturday or Sunday 4:00pm-1:00am Monday to Friday 11:00am-8:00pm | Every other Saturday or Sunday 11:00am-8:00pm Monday to Friday 12:00pm-9:00pm | Every other Saturday or Sunday 12:00pm-9:00pm Purpose Contributes to the overall success of the Service & Sales in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. Accountabilities • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. • Deliver friendly and professional service to Clients through inbound, outbound and eService channels in a fast-paced Contact Centre environment. • Build long-term, multi-product, high value relationships with Clients for Tangerine • Execute complex Client service transactions. • Provide support to other agents in the Contact Centre. • Strong knowledge of a wide range of financial services (for example, TFSA, Chequing/Savings acco

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