Customer Technical Service Engineer

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$75K-$105K From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source

Seniority

Mid From the posting source

Work mode

Remote From the posting source

In-office days

0 days From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Technical Service Engineer Remote At Ball, integrity and trust are the foundation of who we are. Guided by our core values-"We Care. We Work. We Win.”-we create a culture where every voice matters, and every idea drives progress. Together with our global employees, customers, and partners, we're turning bold sustainability goals into reality and shaping a future we can all be proud of. Create a new future. Apply Today. Position Overview: As the Customer Technical Service (CTS) Engineer, you are a key member of the Quality Technical Services Team, reporting to the Senior Manager, CTS. You will contribute to the success of Ball by providing technical and customer support for the quality assurance function, as directed, with an all-inclusive technical support service focus to our customers. Your Key Areas of Responsibility Include: Support New Product Development: Assist in the development and introduction of new products for Ball and its customers by collaborating with cross-functional teams and integrating customer feedback into product designs. Lead Technical Improvement Initiatives: Oversee the planning and execution of technical improvements agreed upon between customers and Ball, ensuring effective implementation and tracking performance metrics. Coordinate Filling Line Trials: Plan and manage filling line trials at customer sites to evaluate the performance of new or modified Ball products, including data collection, analysis, and reporting. Manage Quality Issues and Customer Complaints : Serve as the pri

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