Federal Customer Success Executive

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$130K-$209K not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

194% above the BLS role benchmark for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Federal Customer Success Executive Washington, District of Columbia, United States Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Federal Customer Success Executive owns the post-deployment experience between Axon and our Federal Customers, driving value realization and return on the client's investment. Successful Customer Success Executives are technology-savvy individuals that partner with our customers and demonstrate how our products improve their daily workflows by adoption of Axon Evidence features. Location: Hybrid - Remote: Preference would be Washington, DC, but anywhere in the United States Reports to: Senior Manager, Customer Success: Federal Travel Expectation : 50-60% What You'll Do Serve as the main point of contact and strategic partner for a broad portfolio of customers within Federal Agencies Conduct regular Program Reviews discussing strategic projects, monthly release notes and product adoption Develop a deep understanding of Axon's product line and customer workflows to ensure alignment with customer needs Learn and share industry best practices in order to solve customer needs Work with Axon's cross-functional teams

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