Service Engineer (Cloud & Infrastructure)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Service Engineer (Cloud & Infrastructure) Singapore About the Role We are looking for a technically driven and customer-focused Service Engineer (Cloud & Infrastructure) to join our growing Singapore team. This role is ideal for individuals who enjoy solving complex infrastructure and cloud-related technical issues, working directly with enterprise customers, and collaborating with global Support and R&D teams. You will gain hands-on exposure to enterprise-scale cloud environments, Microsoft technologies, identity platforms, and infrastructure support operations. If you are passionate about cloud infrastructure, troubleshooting, and delivering excellent customer experience, we would love to speak with you. What You Will Be Doing As a Service Engineer (Cloud & Infrastructure), you will: - Provide technical support for enterprise customers - Perform implementation, maintenance, and support activities across customer environments - Troubleshoot infrastructure, cloud, and application-related technical issues - Investigate incidents, perform root cause analysis, and deliver timely resolutions within SLA timelines - Work closely with internal Support, Engineering, and R&D teams to resolve complex technical issues - Support identity and access management integrations across enterprise environments - Coordinate with customers, vendors, and stakeholders during implementation and issue resolution activities - Prepare technical documentation, maintenance guides, and incident reports - Ensure high levels of customer satisfaction through strong technical ownership and communication OK, I'm interested… is this the job for me? We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and

Read the full description at job-boards.greenhouse.io. FewerJobs shows a source-linked preview and links to the original posting.