Partner Success Center Agent

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Partner Success Center Agent Lanham, Maryland, United States AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview The PSC Agent is a customer‑facing operational role responsible for incident intake, service monitoring coordination, communication management, and lifecycle tracking across satellite‑to‑mobile services. Operating within the Service Assurance organization, the PSC Agent acts as the primary interface between customers and technical operations, ensuring transparent communication, disciplined incident handling. This role is critical during launch, early‑life support, and steady‑state operations, ensuring customer trust, SLA adherence, and audit‑ready incident documentation. This role establishes baseline customer‑facing support capacity within Service Assurance and is designed to scale as service demand grows. The PSC Agent plays a critical role in strengthening customer trust, improving incident handling efficiency, and supporting consistent service assurance across global satellite‑to‑mobile operations. Key Responsibilities Customer Interface & Incident Intake - Act as the first point of contact for customers reporting service incidents, degradation, or operational queries. - Receive incident reports via defined channels and log them accurately into the incident management system. - Ensure correct capture of customer impact, service identifiers, timestamps, and symptoms. Incident Logging, Classification & Tracking - Classify incidents

Read the full description at ast-science.com. FewerJobs shows a preview and links to the original posting.