Senior/Principal Engagement Manager

Benefits

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About this role

Senior/Principal Engagement Manager Remote, Palo Alto, California, United States Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we're the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We're looking for an experienced Senior/Principal Engagement Manager to join our growing team. As a trusted partner to our customers, you'll lead large-scale enterprise engagements, evolve delivery frameworks, and ensure seamless implementations from kickoff to long-term success. We're especially excited about candidates who bring experience working in or alongside the P&C insurance industry - whether through insurtech, carrier partnerships, claims technology, or prior insurance operations experience - and can combine strong customer engagement skills with industry credibility. What You'll Do 🤝 Lead end-to-end enterprise implementations by driving onboarding programs for large insurance clients, ensuring delivery excellence, milestone clarity, and stakeholder alignment across business and

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