Head of Customer Success APAC

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Head of Customer Success APAC Sydney Our Customer Success team is at the heart of Asana's mission to build the Agentic Enterprise, helping customers maximize value as they climb the "context ladder"-from individual task management to enterprise-wide intelligence. We are seeking a visionary and tenured leader to serve as the Head of Customer Success for APAC. Based in our Sydney office, you will lead a high-performing organization across one of our most complex regions and act as a primary architect for the "CS Org of the Future". You will drive the shift toward an AI-powered model where context-aware execution enables customers to move from "doing" work to "guiding" it. This role is based in our Sydney office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. Most Asanas have the option to work from home on Mondays and Fridays. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve - Define and execute a multi-year CS strategy for APAC that accounts for the unique cultural, linguistic, and market complexities across the territory. - Own the regional P&L for Customer Success, driving key performance indicators including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and customer advocacy. - Champion the Agentic Enterprise mindset, consulting with C-suite executives on how to scale value through durable context and AI-led orchestration. - Lead and mentor a high-performing team of CS leaders and individual contributors, fostering a culture of excellence and a

Read the full description at www.asana.com. FewerJobs shows a preview and links to the original posting.