Assistant Manager, Asset

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Assistant Manager, Asset Penang, Pulau Pinang (Penang) Position: Assistant Manager, Asset Job Description: What You'll Be Doing We are seeking a proactive and results-driven Service Center Assistant Manager to support the overall operations of our service center. The ideal candidate will play a key role in leading, motivating, and managing the service team to deliver exceptional customer service aligned with Service Level Agreements (SLAs). You will be responsible for fostering team unity, optimizing service processes, handling daily customer requirements, and collaborating with global teams to ensure consistent service standards across regions. This role requires strong people management skills, a customer-centric mindset, and a proven track record of driving operational efficiency and team performance. Assistant Manager 50% •People Management & Team Development: Lead, manage, and mentor the service center team, including performance monitoring, feedback provision, and professional development support. Foster a positive team culture that emphasizes collaboration, accountability, and continuous improvement to maintain team unity and morale. •Customer Service Excellence: Guide and encourage the team to deliver best-in-class customer service that strictly adheres to established SLAs. Monitor service quality, address gaps in performance, and ensure customer satisfaction is consistently maintained or exceeded. •Daily Customer Requirement Handling: Oversee the resolution of daily customer inquiries, requests, and issues, ensuring timely and effective responses. Collaborate with the team to address complex customer needs, escalate critical matters when necessary, and maintain accurate records of customer interactions. •Process Optimization: Evaluate existing service center processes, identify inefficiencies, and implement actionable improvements to enhance operational efficiency, reduce response

Read the full description at arrow.wd1.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.