Retail Customer Care (RCC) Supervisor

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$54,964 U.S. median for this role

Projected growth (BLS Employment Projections)

-1.7% - Decline

Matched to SOC 41-2031 - Retail aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Retail From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Retail Customer Care (RCC) Supervisor Austin, United States of America Imagine what you could do here! At Apple we don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of people and ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. The Apple Store Online team, is responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an exceptional store, it takes remarkable people, and we are looking for a dedicated Leader to help us achieve incredible things. In this role, you will be responsible for daily supervision and administrative activities, leading others, driving performance, and developing Specialists in the Retail Customer Care organization. You feel passionate about people leadership and will advocate for customer, specialist, and business needs to drive operational and continuous improvements. You will actively reinforce and foster a culture of inclusion, diversity, support, debate, wellness, and growth. A key part of the role is managing performance and leading your team to create world-class customer experiences. The RCC Supervisor is

Read the full description at jobs.apple.com. FewerJobs shows a preview and links to the original posting.