Anti Abuse Lead, Mail Operations (Trust & Safety)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$147K-$272K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

239% above the BLS role benchmark for operations aggregate.

Posted salary is far from this role benchmark; treat it as low confidence.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Anti Abuse Lead, Mail Operations (Trust & Safety) Austin, United States of America As one of a team of Mail Operations functional leads on the Trust & Safety team, you will help protect users by reducing spam, phishing, and other abusive behaviors across our email ecosystem at global scale. In this role, you will have an active role in defining operational strategy and execution for mail integrity, working closely with Product, Engineering, Policy, Legal, Support and Vendor teams. You will operate in a fast-moving, adversarial environment, balancing automation and human review to reduce harm while preserving a high-quality user experience. Own end-to-end mitigation operations for spam, phishing, malware, and other abuse across inbound and outbound traffic on messaging products across Apple iCloud. Hands on experience with account farming understanding patterns and blocking them. Provide leadership and coaching to a 24/7 team of offshore contractors performing the critical work. Develop and execute strategies to proactively reduce abusive/unwanted content at scale while minimizing false positives and unintended user impact. Maximize observability and monitoring to detect emerging abuse trends and adversarial behaviors early, and drive rapid response, mitigation, and long-term prevention strategies. Partner with Engineering and Product to operationalize ML models, classifiers, and rules for spam detection and enforcement. Partner with SRE / operations teams in mail, DNS, security, spam filter product development and related technology internal and vendor teams. Own end-to-end spam and abuse operations, designing scalable workflows, escalation frameworks, SLAs, and quality standards while driving incident response and systemic remediation. Partner

Read the full description at jobs.apple.com. FewerJobs shows a preview and links to the original posting.