IT HelpDesk Technician

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

IT HelpDesk Technician Allen, TX, USA IT HelpDesk Technician Allen, TX, USA Posted Wednesday, June 3, 2026 Role Overview Amphenol Fiber Systems International (AFSI) is seeking a IT HelpDesk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of our Allen, TX facility's IT operations, supporting a high-compliance engineering and manufacturing environment. We are looking for a technician who views manual, repetitive tasks as a bug. You will use PowerShell and Python to streamline endpoint management, integrate our security stack, and ensure our M365 GCC High environment remains airtight. Key Responsibilities Automation & Scripting: Develop and maintain PowerShell scripts for automated software deployment, user onboarding/offboarding, and system auditing. Use Python for data manipulation, API integrations between tools, and custom IT tooling. Endpoint Management: Architect and manage Windows 10/11 and Linux deployments via Microsoft Intune and NinjaOne. Security & Response: Monitor and remediate threats using CrowdStrike and Arctic Wolf. Automate security posture checks to ensure continuous CMMC/NIST 800-171 compliance. Network & Infrastructure: Manage Cisco Meraki networking hardware and support SolidWorks engineering workstations. System Maintenance: Use RMM (NinjaOne) to deploy custom scripts for proactive maintenance and "self-healing" workstations. Physical Requirements Lifting & Mobility: Must be able to lift and carry up to 50 lbs (UPS units, workstations, and printers). Environment: Ability to work on a manufacturing floor, including maneuvering under desks or around production equipment. Required Skills & Experience Experience: 3+ years in corporate IT, with a demonstrable track record of using automation to solve

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