Customer Service Administrator

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Customer Service Administrator Work Location (Country) United States | Remote/Onsite Onsite POSITION SUMMARY The Customer Service Administrator has a critical role within the Process Instruments manufacturing team. This role is responsible for processing incoming orders, entering the demand into the ERP system, and providing communications to customers. This is a high-volume role that requires significant multitasking and self-prioritization to ensure smooth and efficient delivery of orders to our customers. Monthly revenue targets drive the direction and focus of the manufacturing team. RESPONSIBILITIES: Order entry for all orders (analyzer, parts, service) Communicating directly with customers, sale managers, and representatives on majority of orders Ownership of spare parts orders which includes: Quoting, Order Entry, releasing order to manufacturing/shipping. Assist shipping with tasks such as: small parcel shipment setups, export documentation generation, granting facility access to logistics drivers Processing change notices KNOWLEDGE & EXPERIENCE: Minimum of 3 years' experience General knowledge of manufacturing business information flow Excellent verbal/written communication skills. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and SharePoint Experience with ERP systems beneficial, Navision a plus Taking ownership of tasks, a hands-on approach, and a strong attention to detail MOST CHALLENGING PART OF THE JOB: Managing a large volume of requests and needs throughout the facility. Understanding of the products and services that are provid

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