Customer Service Administrator

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Administrator Work Location (Country) United States | Remote/Onsite Onsite POSITION SUMMARY The Customer Service Administrator has a critical role within the Process Instruments manufacturing team. This role is responsible for processing incoming orders, entering the demand into the ERP system, and providing communications to customers. This is a high-volume role that requires significant multitasking and self-prioritization to ensure smooth and efficient delivery of orders to our customers. Monthly revenue targets drive the direction and focus of the manufacturing team. RESPONSIBILITIES: Order entry for all orders (analyzer, parts, service) Communicating directly with customers, sale managers, and representatives on majority of orders Ownership of spare parts orders which includes: Quoting, Order Entry, releasing order to manufacturing/shipping. Assist shipping with tasks such as: small parcel shipment setups, export documentation generation, granting facility access to logistics drivers Processing change notices KNOWLEDGE & EXPERIENCE: Minimum of 3 years' experience General knowledge of manufacturing business information flow Excellent verbal/written communication skills. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and SharePoint Experience with ERP systems beneficial, Navision a plus Taking ownership of tasks, a hands-on approach, and a strong attention to detail MOST CHALLENGING PART OF THE JOB: Managing a large volume of requests and needs throughout the facility. Understanding of the products and services that are provid

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