Customer Account Services Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Account Services Representative Work Location (Country) Mexico | Remote/Onsite Onsite The Customer Account Services Representative role serves as the primary contact for the assigned set of customers. The role is responsible for building and maintaining strong business relationships with the key accounts. Interfaces with other departments to meet and exceed overall service goals for each customer and the company. Provides facilitation within their customer focus team and drives day to day activities within the teams. Responsible for providing a full range of account services to customers including order fulfillment, inventory management, supply chain consolidation, and logistics services. They will directly contribute to the full customer experience. Duties and Responsibilites: Expedites customer orders through purchasing and scheduling, escalating delivery issues as necessary. Schedules customer products according to the customer agreements. Proactive and timely review of customer contracts, which includes forecasting and safety stock management. Plans and executes effective corrective and preventative actions, identifying root cause of actual/potential nonconformities through the Non-Conformance Report (NCR) process to promote continuous improvement. Provides Commercial teams with estimates of future orders. Acts as a liaison between Commercial Sales team and the production facilities. Publishes agenda and meeting minutes for customer calls. Coordinates and host onsite customer meetings and visits with manufacturing location. Proactively communicate updates,

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