Sr. Manager, WW Partner Led Customer Success , AWS Specialist and Partner Organization

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$231K-$313K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

245% above the BLS role benchmark for customer success aggregate.

Posted salary is far from this role benchmark; treat it as low confidence.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Manager, WW Partner Led Customer Success , AWS Specialist and Partner Organization Seattle, Washington, USA AWS is seeking an experienced and strategic Sr. Manager to lead Worldwide Partner Led Customer Success, a post-sales partner motion within the AWS Specialists & Partners (ASP) organization. This role is the single-threaded owner of the strategy and execution for how AWS partners quantify and delivery customer Business Value Realization (BVR) after workload/product deployment. This role defines and operates the Partner Led Customer Success model that extends customer success beyond the reach of the AWS field. The BVR motion shifts partners from implementation-centric engagements to outcome-based engagements, encompassing partner economics, a BVR Competency, enablement through the Partner Business Value Realization Academy, and tooling to support the motion at worldwide scale. This is a unique opportunity to lead a global team across four geographies and two functions (Partner Success Specialists and a scale team owning program, incentives, enablement, competency, and tooling), driving cross-organizational alignment across multiple AWS organizations. The ideal candidate brings deep partner strategy experience, demonstrated ability to scale programs globally, comfort operating at the executive level with CxO-level partner and customer stakeholders, and an AI-first mindset, as the team leverages AI agents to scale impact. Key job responsibilities Strategy & Program Ownership - Own the worldwide strategy for Partner Led Customer Success, defining how partners deliver measurable post-launch customer business outcomes across AWS services - Scale the end-to-end BVR operating system: engagement lifecycle (nomination through case study publication), partner funding incentive model, BVR

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.