Sr. Manager, Software Development, Multichannel Commerce and Fulfillment (MCCF)

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About this role

Sr. Manager, Software Development, Multichannel Commerce and Fulfillment (MCCF) Tempe, Arizona, USA MCCF Outbound Fulfillment Tech (Shipping & Delivery Tech) is responsible for the tech stack and product capabilities enabling seamless outbound order fulfillment and delivery - from generating accurate delivery promises shown to merchants and shoppers at order confirmation, to shipping orders, to facilitating real-time order tracking. This is an opportunity to be part of a transformational initiative building a decoupled, flexible fulfillment offering that serves diverse customer cohorts (SMBs, Enterprises, Marketplaces, 1P/3P integrations) while delivering competitive shipping costs, industry-leading delivery performance, and custom experiences at world-class scale. As a Software Development Manager on the MCCF Outbound team, you'll lead technical strategy for a system operating at massive scale - processing tens of millions of units annually across a rapidly expanding merchant ecosystem - while maintaining exceptional reliability and near-continuous availability across all integration interfaces. Your architectural decisions directly impact developer and integration experience across EDI, REST, and GraphQL channels serving a merchant base that spans independent brands, global marketplaces, and enterprise retailers. You'll build highly-available, low-latency, tier-1 software across order orchestration, API infrastructure, and multi-tenant architecture - while partnering closely with merchant operations, fulfillment, and platform teams. This is one of the most complex and high-throughput fulfillment platforms at Amazon, and the business continues to grow year-over-year as more merchants seek Amazon-grade logistics for their own channels. Come join us in taking the innovation to our sellers business and our technology to the next level. Key job responsibilities

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