Senior Program Manager, TSE Product

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About this role

Senior Program Manager, TSE Product Bengaluru, Karnataka, IND Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Come be a part of a rapidly expanding Trustworthy Shopping Experience Operations (TSE Ops) team that helps solve this challenging problem at scale. The Team: The Trustworthy Shopping Experience Operations (TSE Ops) works on improving seller experience and overall ensuring that Amazon's marketplace is a safe and trusted space for our customers by enabling activities in different scopes, such as: Product Safety and Compliance (PSC), Restricted Products (RP), Product Quality (PQ) and Trusted Order and Remediation Experience (TORX). In addition to these, the team has support functions which enable the investigator and operational experience through workforce and capacity planning, ops analytics, site strategy, program expansion, change management, tech enablement and security and compliance. The team supports 16 languages across 21 Amazon stores with over 8K employees located in 17 sites. Role : We are looking for a Sr Program Manager to support the Trust worthy Shopping experience (TSE) Operations & Product team. The role holder will look at opportunities within the TSE space that can be unified and done centrally, thereby helping deliver cost savings. The role holder will need to partner with program teams to understand

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