Senior Process Improvement Specialist, Cross Mile Continuous Improvement (XMCI)
Amazon - Nashville, Tennessee, USA
Posted Apr 8, 2026
Benefits
- Parental leave
- Not verified not verified - source not recorded; timestamp not recorded
- Non-birth-parent leave
- Not verified not verified - source not recorded; timestamp not recorded
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- $109K-$147K not verified - source not recorded; timestamp not recorded
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $116,543 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +9.8% - Much faster than average
10% above the BLS role benchmark for software engineering aggregate.
Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Senior Process Improvement Specialist, Cross Mile Continuous Improvement (XMCI) Nashville, Tennessee, USA The Global Standards & Customer Excellence (GSCE) organization is seeking a Senior Process Improvement Specialist to drive network-wide projects and innovate new processes at scale to join our Cross Mile Continuous Improvement (XMCI) team. The XMCI team is looking for a Senior Process Improvement Specialist who will serve as the execution engine of our network's continuous improvement pipeline - leading and facilitating kaizen events that deliver measurable, sustained results across NA Operations. Working from kaizen-ready charters developed by the XMCI scoping team, this role is responsible for planning, facilitating, and driving cross-functional kaizen events to successful completion - guiding diverse teams of stakeholders through structured problem-solving to implement solutions that improve safety, quality, people, and cost outcomes. This role operates across multiple miles and business units within Amazon Stores, providing broad exposure to senior leadership up to the VP level and a unique vantage point into how Amazon's end-to-end logistics network operates. This is a high-visibility, high-influence role that requires exceptional stakeholder management. You will lead kaizen events where the participants don't report to you - site General Managers, Operations Managers, Area Managers, process engineers, frontline associates, and support function leaders will all be in the room, and you will be the person responsible for aligning them around the problem, guiding them through root cause analysis and solution development, navigating competing priorities and perspectives, and driving the team to actionable outcomes within the event timeframe. Your ability to
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