Senior Customer Solutions Mgr, CSM SOLA

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Senior Customer Solutions Mgr, CSM SOLA Providencia, Santiago Metropolitan Region, CHL Guide AWS customers through transformative cloud journeys while orchestrating collaboration across multiple teams to deliver measurable business outcomes. In this visible role, you'll partner with enterprise leadership to translate strategic cloud adoption initiatives into executable plans, ensuring seamless migrations and sustainable operational success. We are a customer-focused organization dedicated to helping enterprises and mid-market companies unlock the full potential of cloud technology. Our team brings together sales, support, solutions architects, and professional services specialists who share a commitment to customer success. We work with leading companies building mission-critical applications, and we believe that world-class support and strategic guidance are essential to their achievements. As a Customer Solutions Manager, you'll be a trusted peer to this diverse group, helping us coordinate our efforts and ensure every customer receives cohesive, high-impact support. Together, we're shaping how organizations transform their operations through cloud adoption, and your role will be instrumental in making that vision a reality for our customers. Key job responsibilities - Partner with customer and AWS leadership to develop multi-year cloud adoption roadmaps, translating strategic initiatives into concrete, sequenced actions that align with customer business milestones. - Orchestrate collaboration across Sales, Support, Solutions Architecture, and customer teams to plan and execute major workload migrations and cloud transformations. - Design and deliver comprehensive education programs, governance frameworks, and executive briefing sessions that prepare customers for successful cloud adoption and operational excellence. - Manage program cadence and accountability by establishing reporting mechanisms,

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