Senior Customer Solutions Mgr, CSM SOLA

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Solutions Mgr, CSM SOLA Providencia, Santiago Metropolitan Region, CHL Guide AWS customers through transformative cloud journeys while orchestrating collaboration across multiple teams to deliver measurable business outcomes. In this visible role, you'll partner with enterprise leadership to translate strategic cloud adoption initiatives into executable plans, ensuring seamless migrations and sustainable operational success. We are a customer-focused organization dedicated to helping enterprises and mid-market companies unlock the full potential of cloud technology. Our team brings together sales, support, solutions architects, and professional services specialists who share a commitment to customer success. We work with leading companies building mission-critical applications, and we believe that world-class support and strategic guidance are essential to their achievements. As a Customer Solutions Manager, you'll be a trusted peer to this diverse group, helping us coordinate our efforts and ensure every customer receives cohesive, high-impact support. Together, we're shaping how organizations transform their operations through cloud adoption, and your role will be instrumental in making that vision a reality for our customers. Key job responsibilities - Partner with customer and AWS leadership to develop multi-year cloud adoption roadmaps, translating strategic initiatives into concrete, sequenced actions that align with customer business milestones. - Orchestrate collaboration across Sales, Support, Solutions Architecture, and customer teams to plan and execute major workload migrations and cloud transformations. - Design and deliver comprehensive education programs, governance frameworks, and executive briefing sessions that prepare customers for successful cloud adoption and operational excellence. - Manage program cadence and accountability by establishing reporting mechanisms,

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.