Principal Customer Solutions Manager, Global Financial Services (GFS), AWS
Amazon - Tokyo, JPN
Posted Jun 1, 2026
Benefits
- Parental leave
- 6 weeks From the posting source checked Jun 20, 2026
- Non-birth-parent leave
- 6 weeks From the posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered From the posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered From the posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
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Market context
- U.S. role benchmark (BLS OEWS)
- $55,390 U.S. median for this role
- Projected growth (BLS Employment Projections)
- -0.1% - Decline
Matched to SOC 25-2021 - Teaching and Education aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Principal Customer Solutions Manager, Global Financial Services (GFS), AWS Tokyo, JPN AWS Global Financial Services is hiring a Principal Customer Solutions Manager to lead our cloud partnership with two of Japan's largest financial institutions: a global megabank with $3T+ in assets and operations across 50+ countries, and a leading securities and investment banking firm with significant capital markets presence across APAC, EMEA, and the Americas. As a Principal CSM, you own the transformation strategy end-to-end: from establishing vision with C-suite executives, through programmed execution across multiple business units and geographies, to delivering quantifiable outcomes in revenue, adoption, and workload migration. You are the senior technical advisor these institutions rely on to navigate cloud adoption at scale, including AI/ML, Generative AI, data modernization, core banking, and payments. This role requires someone who can operate autonomously with Japan's most senior banking executives, bring programmatic rigor to complex multi-stakeholder environments, and deliver results across cultural and regulatory boundaries that most people find impenetrable. Key job responsibilities - Own executive relationships (CxO, Group CTO/CIO, BU heads) at assigned customers, establish trust, align on strategic outcomes, and drive decisions that unlock enterprise-wide AWS adoption - Define and execute the cloud transformation strategy for each customer, including migration targets, modernization priorities, AI/ML adoption roadmap, and new solution development, with clear milestones and measurable KPIs - Lead cross-functional programs spanning multiple geographies, business units, and regulatory regimes, coordinating AWS account teams (GAM, SA, TAM, ProServe) and customer stakeholders to maintain velocity - Drive AI/ML and Generative AI
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